QUALITY AND SAFETY
Qualità
Il nostro approccio alla salute e alla sicurezza è parte essenziale della nostra cultura aziendale, volta ad ottenere un reale cambiamento, per questo tutti i nostri dipendenti si impegnano a dare un contributo positivo per raggiungere tale obiettivo. Abbiamo a cuore la qualità e l’origine dei nostri prodotti, mettendo al primo posto la salute e la sicurezza dei nostri dipendenti e dei nostri ospiti. Tutte le nostre sedi sono completamente accreditate alle norme ISO 9001 (certificato di qualità), ISO 14001 (certificato ambientale) e OHSAS18001(certificato di sicurezza) e tutti i sistemi HSE e le procedure attuate sono documentati e continuamente sottoposti a revisione, a prova della nostra affidabilità
QUALITY
Quality means “constantly recognizing and meeting client expectations”
In an extremely competitive market, offering quality products and services to our clients becomes even more important; it is our moral responsibility and it is essential for a successful business.
It is fundamental that our Quality Management System involves human resources, clients and suppliers.
We have decided to establish a culture of quality whereby our operators are empowered individually and collectively, in the interest of consumers as well as our own.
Compass Group Italia has set new standards for the quality of the products served, constantly striving to achieve the highest possible standards.
Strengthened by the strong growth achieved in recent years and the progress resulting from our synergy with the Compass Group, we have demonstrated to be focused on quality and innovation in order to meet the needs of our clients, while maintaining high standards.
In an extremely competitive market, offering quality products and services to our clients becomes even more important; it is our moral responsibility and it is essential for a successful business.
It is fundamental that our Quality Management System involves human resources, clients and suppliers.
We have decided to establish a culture of quality whereby our operators are empowered individually and collectively, in the interest of consumers as well as our own.
Compass Group Italia has set new standards for the quality of the products served, constantly striving to achieve the highest possible standards.
Strengthened by the strong growth achieved in recent years and the progress resulting from our synergy with the Compass Group, we have demonstrated to be focused on quality and innovation in order to meet the needs of our clients, while maintaining high standards.
SAFETY
Our approach to health and safety is an essential part of our corporate culture, designed to bring about real change in behaviour. All of our employees are committed to making a positive contribution to achieving this goal. We care about the quality and origin of our products and our employees’ and guests’ health and safety is always paramount. All our sites are fully ISO 9001 (Quality Management), ISO 14001 (Environmental Management) and OHSAS18001 (Safety) accredited, and all HSE systems and procedures implemented are documented and continually reviewed, proof of our reliability.
OUR HEALTH AND SAFETY OBJECTIVES ARE
PREVENCTION
Aiming at preventing injuries to each employee, consumer, and contractor
RISK MANAGEMENT
Conducting a complete risk assessment as soon as possible when taking on a new contract
SAFETY FIRST
Taking into account the safety implications of our decisions
TRAINING
Ensuring that each employee is suitably trained to work safely
THE LOWEST RATIO IN OUR MARKET
The injury frequency ratio measures the number of injuries per million hours occurred in a given period, sector and geographical area, against the number of hours worked in the same period, sector and geographical area. The ratio is multiplied by one million (10 ^ 6) so as to avoid values that are numerically too small.
It is the ratio between the number of injuries and the duration of risk exposure, both homogeneously confined in time and space (territory, plant, department, sector etc.) The formula is: number of total injuries x 1,000,000 / number of working hours
14,26
year 2015-2016
11,28
year 2016-2017
8,53
year 2017-2018
Food Safety
HYGIENE
Food is always prepared under sanitary conditions that do not expose it to the risk of contamination
TRAINING
All employees receive training and the tools they need to perform their work hygienically and complying with safety rules
MANAGEMENT
The management oversees our employees’ compliance with these standards, which leads us to expect the same high standards from our suppliers and contractors